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Why SMBs should rethink communication: Uniting UCaaS and CCaaS

Small businesses are juggling more tools than ever to keep up with customer and employee communication. This article explores how merging Unified Communications-as-a-Service (UCaaS) and Contact Center-as-a-Service (CCaaS) systems into a single cloud-based platform can help SMBs streamline operations, cut costs, and improve both productivity and service quality. The business world is shifting quickly, and […]

AI is great, but it creates a security blind spot

You’re focused on leveraging the latest technology for growth and innovation, but there’s a hidden risk that comes with it. The software, automated systems, and AI tools that power your business each have their own non-human identity (NHI). Managing these digital identities was a significant challenge even before the AI boom, but now, with intelligent […]

Supercharge your note-taking with Copilot in OneNote

OneNote just got smarter. Discover how Microsoft Copilot’s integration can transform your note-taking process, making it faster, more efficient, and more organized. From summarizing meetings to turning notes into visuals, here are nine practical ways to make the most of Copilot’s capabilities. Summarize and simplify notes Copilot can condense your notes into digestible summaries. Whether […]

Why embracing a multicloud strategy makes sense for modern businesses

A multicloud strategy leverages multiple cloud service providers to meet your business’s various needs. While this approach can offer increased flexibility, enhanced security, and improved performance, it also introduces complexity in management and cost tracking. Understanding the balance between the benefits and challenges of a multicloud arrangement is key to maximizing this setup. Why adopt […]

Why businesses are shifting back to private clouds

In recent years, public cloud services have dominated the business landscape, promising scalable solutions and cost savings. However, as organizations tackle the challenges of AI integration, stringent security regulations, and workload optimization, many are reconsidering their public cloud-only approach. Today’s private cloud offers unmatched flexibility, security, and control, prompting enterprises to adopt a hybrid cloud […]

Passkeys explained: The key to safer, smarter online authentication

As the digital world becomes increasingly complex, finding ways to protect personal and business information is more important than ever. Traditional passwords have long been the go-to solution for securing online accounts, but they come with a variety of vulnerabilities. Passkeys offer a more secure and streamlined alternative, reducing the risks associated with passwords and […]

How Microsoft 365 Groups Connectors keep your team in sync

Discover how Microsoft 365 Connectors bring your favorite apps like Trello and Slack directly into your Microsoft Groups feed. This post explains how the integration helps teams collaborate better, communicate faster, and stay on top of updates without jumping between platforms. How Microsoft 365 Connectors function Microsoft 365 Groups Connectors help businesses easily link different […]

8 Crucial strategies to strengthen your multicloud security

Security concerns are on the rise as more businesses adopt multicloud environments. But there’s no need to fret. This article shares eight actionable tips to help organizations like yours secure their multicloud ecosystems, from building a centralized security authority to implementing robust access controls. Establish centralized security leadership A single team should handle your overall […]