One of the key characteristics of the top customer experience brands in the world is that they are “Zero Risk” to do business with. A Zero Risk business isn’t one that never makes mistakes; every excellent customer service company drops the ball from time to time. The secret to what makes these top brands Zero […]
In 2004, Ramadi, Iraq, became the center of control for the Middle Eastern terrorist group al-Qaeda. Two-year battles ensued over the city of 500,000 people, during which the rule of law was nonexistent, bloodshed was constant, and devastation was unrelenting. US forces posted battle stations within the city and managed to keep al-Qaeda at bay […]
My philosophy about marketing is, and always has been, that if I spend a dollar on marketing today, I should be able to directly point to a sale and tangible ROI from that investment as quickly and efficiently as possible. In my world, we don’t count hashtags, likes, friends, and followers as “success.” Only dollars […]
There’s no doubt that as one of ABC’s Shark Tank investors, Daymond John knows what it takes to start a company from nothing and grow it into a massive success. Born in Brooklyn and raised in Queens by a single mom who worked three jobs to put food on the table, no one can say […]
As technology continues to advance, small- and medium-sized businesses (SMBs) face increasing cybersecurity risks. Protecting sensitive data and maintaining a secure online environment is crucial for the success and longevity of SMBs, but without the right resources and expertise, this task can be daunting. Managed IT services providers (MSPs) offer a cost-effective and comprehensive solution […]
5 Questions Every IT Professional Should Say Yes To Business owners have a wide variety of responsibilities. In many cases, they oversee the hiring process, ensure operations run smoothly and find the best third-party vendors to help benefit their business for years to come. One problem many business owners face when hiring a third party […]
5 Questions You Should Hear ‘Yes’ To As a business owner, you likely carefully vet every employee you hire to work for your business. You inspect their résumé and ask detailed questions during their interview to ensure they are the best fit. This is critical to growing your business and making it as successful as […]
Microsoft update channels provide users with diverse options to receive software updates. Whether you are an individual user, a small business, or a large enterprise, Microsoft offers multiple channels tailored to meet your specific needs. Read on to learn more about this useful feature. Introduction to Microsoft update channels Microsoft update channels are a part […]
Cloud technology has undoubtedly become an indispensable aspect of computing in recent years. Nevertheless, some small- to mid-sized businesses (SMBs) still face uncertainty when deciding which processes to migrate to the cloud. If you own or operate an SMB and are facing this dilemma, we’ve got you covered. Here’s an overview of several popular cloud […]
With its ability to evade traditional antivirus solutions, fileless malware poses a significant challenge to organizations and individuals alike, as it can cause severe damage without leaving any traces behind. In this article, we will delve into the intricacies of fileless malware, explore how it works, and discuss effective strategies to protect against this invisible […]